Steve Penfold

Steve Penfold

Elucidat CEO & Co-founder

Steve comes from a family of teachers and has a history of running successful software companies. It is of no surprise that he ended up co-founding and investing in Elucidat!

His passion is driving value for Elucidat’s customers and solving the (very real) challenges experienced by corporate Learning and Development teams.

Prior to Elucidat, he co-founded a web-based software company named PROJECTminder, which helped architects save time and money when managing a high volume of projects – it was well received and ultimately led to an acquisition by the IRIS Group.

His specialty lies in helping digital businesses operate more efficiently, drive sales & increase profits.

Elucidat receives top marks from International Volleyball Federation

The Fédération Internationale de Volleyball (FIVB) has just celebrated the successful launch of their new online training courses. The organization is using Elucidat in combination with other elearning technology to deliver online training to association members, players, coaches, referees, and officials. Elucidat received top marks from the Coaching Commission in January, and FIVB is in […]

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5 examples of useful customer training

It’s important to differentiate your training from your competitors’ to maintain a competitive edge and to provide a good value-added service to your customers. Here are some ways to do this while also providing your customers with a superior learning experience: Employ quality designs to make your online training standout and look more professional Use […]

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Why customer training is important (5 reasons)

Customers are demanding product and skills training. If you aren’t offering customer success training you’re missing out on a big opportunity to provide a sought-after service. In this article, Steve Penfold shares five reasons why you should invest in customer training. You’ve got a fantastic product or service and you have a PDF user guide […]

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Customer training: Hubspot vs Zendesk vs Xero

Customer training is on the rise. We look at three customer training programs and explain why we like each of them. Which one do you like the best? Hubspot Academy: Customer training that helps people understand Hubspot and Inbound marketing HubSpot Academy offers certification, documentation, and training programs to help people understand how HubSpot and […]

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How to deliver online training to customers (4 best practices)

There are a number of ways you can deliver online training to customers. Some are more effective than others. In this article, Steve Penfold outlines four best practices that can improve the way you deliver high quality training online. 4 best practice tips for delivering online training to customers When you provide online training as […]

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Don’t add gamification until you answer these five questions

Is your gamification in elearning strategy underperforming? If you’re not seeing the desired results from your corporate elearning, gamification could be the solution you need. Before you go ahead and gamify your learning, however, you need to ask yourself how gamification will help you design great learning experiences. Gamification in business can be effective, but […]

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6 training courses created with Elucidat (built by Learning Evolution)

Learning Evolution is a successful Elucidat partner based in the United States. Here are six training courses they have built with Elucidat’s authoring platform. Titleist’s Vokey Design SM6 Education Course This is a great example of using Elucidat to create product training for new product launches. This course provides amazing ROI for the company by leveraging expensive marketing […]

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How to set up a successful elearning production process (5-step guide)

Are you looking for new ways to improve and streamline your elearning processes? In this article, we look at some best practices for approaching each of the five phases in the elearning production process: Analysis, design, specification, production, and evaluation. Let’s break down the five phases in the elearning production process: analysis, design, specification, production, […]

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5 innovative online training providers (and why we like them)

Online training providers are changing the traditional ways we consume training. In this article, I’ll look at five market leaders and break down what I like about each of them. 1. Lynda.com Why we like Lynda.com: Granular course design: each course consists of around 40 videos, grouped into ‘chapters’ with bite-sized segments of around 8 minutes. And […]

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Elearning inspiration: Curtin University, Delphi, Keith Freeman

Let’s look at four inspiring examples of elearning. Don’t miss the chance of learning a thing or two from these organizations.   Curtin University: The Virtual Home Visit Why we like it: Good example of a VR program for learning and development available as a fully interactive demo. VR mask ready e.g. Oculus. Works on any smartphone, tablet […]

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How to write great multiple choice questions for your elearning

Stop asking poor multiple choice questions. In this article, Steve Penfold explains how to write better multiple choice questions that can make your assessments more meaningful. Your course is written, the activities are working beautifully and all of the graphics have been polished. Just the 10-question assessment left to do…. This is an all too […]

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Elearning inspiration: Tania Vercoelen, Marshall E-Learning, Responsive elearning built with Elucidat

Elearning Superstars is a curated list of inspirational elearning examples, published every Tuesday. Subscribe to get weekly updates via email. Tania Vercoelen: How to create amazing elearning courses Why we like it: Nice tongue-in-cheek overview of the elearning process. Earn coffees at each stage and see your stash of coffee grow as you progress through the […]

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Elearning inspiration: BLP’s Knowledge Guru; OPITO; Utility Warehouse

Elearning Superstars is a curated list of inspiring elearning examples, published every Tuesday. Subscribe to get weekly updates via email. Bottom-Line Performance: Knowledge Guru is an award-winning game-based learning platform that uses learning science Why we like it: Good example of game engine that can be branded and adapted easily. Utilizes workplace scenarios into all the […]

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3 inspiring elearning examples from Tesco, Barclays and Channel 4

Elearning Superstars is a curated list of inspiring elearning examples, published every Tuesday. Subscribe to get weekly updates via email. Tesco: Dynamic board game teaches people the knowledge and skills for handling fire safety issues Why we like it: Demonstrates a range of gaming features such as bonus cards, beat the clock and points board. Easy […]

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Why scenario-based learning is important (5 reasons)

Ever since our cave-dwelling ancestors first passed on information on how to avoid saber tooth tigers, stories have been considered the most effective way to exchange knowledge. Interactive scenarios are corporate elearning’s 21st-century stories, allowing learners to participate in the narrative and influence the story’s outcome. But what makes scenarios so effective in learning? Here […]

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Elearning inspiration: Queensland Government, The Environment Agency, 6 branching scenario examples

Elearning Superstars is a curated list of inspiring elearning examples, published every Tuesday. Subscribe to get weekly updates via email. Queensland Government: Clinical Skills Development Service Features we like: Good use of a range of graphic styles including photographic and illustrative. The illustrative graphic style enhances the visuals of the course and provides flexibility for demonstrating specialist topics. […]

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Elearning inspiration: Ergonomic best practices, Global Food Waste, 7 responsive elearning examples

Elearning Superstars is a curated list of inspiring elearning examples, published every Tuesday. Subscribe to get weekly updates via email.   CommLab India: A short course that demonstrates basic ergonomic best practices Why we like it: Good example of a short, clear module of elearning that gets to the point. Demonstrates good beginning and ending – […]

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7 outstanding examples of responsive elearning design

As our industry embraces new technology, elearning programs need to be built with responsiveness in mind. Take a look at these seven examples of awesome responsive elearning design. Virgin Media: Empowering colleagues to share knowledge through the company This elearning captures years of knowledge from 15,000 colleagues.  Virgin media uses Snagit to record simple informative […]

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Why storyboards for elearning are important (4 reasons)

Should you use storyboards when you create online learning materials? Steve Penfold believes good storyboarding can increase the efficiency of your elearning design and development process. Read on to discover four reasons why you should consider integrating storyboards into your corporate elearning creation process. It’s said that when Mozart wrote down musical parts for the […]

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