Learning in Retail

One size doesn’t have to fit all when it comes to learning at scale. Hear how Brandon Carson, Vice President, Learning and Leadership Partner, has been personalizing learning for 2 million people at Walmart. Find out why it’s important not to be intimidated by scale. Discover how you can take an adaptive approach to give […]

From fast-paced change to high employee turnover, retail has always faced unique challenges. However, the last few years has seen the pressure rapidly increase. With a record number of employees leaving and stores closing, it’s clear that retail has been struggling to adapt. If businesses are going to develop the skills they need to survive […]

Learning and development in the retail industry has its own unique set of challenges. The modern retail employee needs support on the job. They’re not at a desk. They don’t have much time. They’re faced with constant change. But they still need training and in this environment, digital learning is your best friend. We look […]

In the US, Retail is seeing more employees walk away than any other industry. In fact, Retail had its largest one month exodus ever in 2021. Piling on the pressure to those retail organizations that have already had to make redundancies due to Covid, resignations are biting hard. So what can Retail L&D teams do […]

As the retail industry navigates going ‘back to work’, how do you meet the various training needs of your learners? Especially those that are low on time and have different knowledge and experience levels. It’s essential to be able to reskill and upskill your learners effectively. In this #DesignersCut find out how we used a […]

The retail industry has always been changeable but never has it had to adapt as quickly as during the COVID-19 pandemic. As the dust settles, pressures to stay competitive and keep employees and customers safe will continue to put a strain on retail organizations and the L&D teams responsible for employees’ performance. Could an authoring […]

Great brand experiences don’t just happen. Your people make them happen. Hear how Kathleen Mattie, an experienced Global Learning and Development Director for many large-scale beauty brands, approached a global program of brand education. Find out how she managed a centralized learning model across 42 countries. Explore the impact of personal development. Discover why looking […]

When research showed that traditional performance management wasn’t working, Gap Inc. decided to make a change. Hear how Rob Ollander Krane, Head of Talent Planning and Performance, transformed their approach. Explore how a toolkit of resources can support behavior change and empower managers, and find out why you need to keep retail learning short and […]

Following a period of rapid growth, Lush North America needed to adapt – and a new learning strategy put its mission center stage. Hear Shauna Grinke, Head of People and Culture, share her insights into these changes. Find out how connecting your people with your purpose can see real results, and explore why the human […]

With fast paced change and high employee turnover, retail is a unique sector. Learning and development in this dynamic landscape presents many challenges. Hear Roberta Guinzoni, HR Director at Flying Tiger Copenhagen, share her insights into what makes retail L&D successful. Find out how she keeps pace with change and why being experimental is essential. […]

Two years ago, Elucidat launched the Learning at Large podcast. Gathering perspectives from our client base and beyond, the aim was to explore the different ways in which the challenges of learning at scale are being tackled. So what can we learn from global leaders delivering transformational learning at scale, and what does this mean […]

How can you make a business case for learning and development? What is the vital missing ingredient for most training programs? Why must learning be a personal choice? In this week’s episode, we spoke to Bob Phibbs, aka, The Retail Doctor. Bob shares some inspiring examples of scalable learning interventions that have boosted company profits […]

The world is changing – and never has an industry felt the shockwaves of this change like retail has. Adaptation, evolution and significant shifts in buyer behavior are the order of the decade; as you’d expect this has had a notable impact on business priorities. Retail learning and L&D has had to keep pace, often […]

It’s been a tumultuous year for retail. With Forever 21 and Payless Shoes closing their doors earlier this year, recent announcements regarding administration from Mothercare and Mamas and Papas has compounded a challenging outlook for the global retail market. The conditions remain changeable and with no end in sight for this ongoing ambiguity (think Brexit), […]

Choosing an elearning authoring tool isn’t easy and it takes more than a free trial. With each tool offering a wide range of features, workflows and support packages, it’s important you find the right fit for everyone: shop-floor staff all the way to your in-house Learning Designers. This detailed guide will help you find a […]

Retailers have many challenges which others don’t; reams of elearning to build and a young, transient workforce which needs upskilling, often in multiple languages or across multiple territories, just to name a few. Usually, this is all needed quickly, and at scale, to match the ever-changing landscape of a growing retail business. It’s not easy, […]