Integrity Inc

The Challenge

• As a nonprofit, Integrity Inc. is always looking for opportunities to reduce operating costs and improve client care.
• The company’s training program was entirely manual and labor-intensive to maintain, and distributing printed materials across 500+ geographically scattered staff was frustratingly inefficient.
• Worse, few staff were putting the material into practice. Susie Walton, Integrity’s Associate of Learning, needed an online option that would make it easier to create, distribute and assess training.
• She also needed a solution that would empower her to cater to varying levels of literacy and differing learning styles using audio and video content.

The Solution

• Using Elucidat, Susie was able to quickly and easily convert Integrity Inc.’s paper training programs into media-rich modules.
• She was also able to contact all 500+ of Integrity Inc.’s staff and get them into the training in less than 30 days, unprecedented for the company.
• Thanks to Elucidat’s easy-to-use authoring platform, Susie can now put together comprehensive training modules in a single day – something that used to take her a full week.

The Results

• Since implementing Elucidat, Integrity Inc. has increased their training efficiency by over 95% and realized over $60,000 in savings.
• That budget can now be put into direct client care.
• The drastic reduction in time required to create, deploy and update training has empowered Integrity Inc. to respond rapidly to changes in the industry and keep their training current.
• And because Susie can structure her training in Elucidat to only progress to a new lesson when staff have completed their required training, she can be certain Integrity’s people are getting the knowledge they need.
• Best of all, clients continue to report a tremendous increase in staff implementing the training they’ve received, especially in the company’s “Personal Care Assistant” program.