What we offer
Reliable support at your fingertips
In-App assistance
Our in-app support helpdesk ensures you get the help you need,
precisely when you need it. You’re never alone on your journey.
Help Center
From mastering the basics to exploring advanced practices,
the Help Center is your go-to resource.
Regular webinars
Our regular webinars and Q&A sessions provide insider tips and
innovative learning strategies, from Elucidat experts.
Unlimited resources
Dive into a wealth of resources.
From in-depth guides and Designer Cut videos to hands-on demos.
What our customers say about us
Discover why Elucidat is a leader on G2 through the voices of our customers. Their experiences with our support team speak volumes about our commitment to excellence.
“Each Elucidat user embarks on a unique elearning journey, and our support is tailored to match every step of that path. We’re not just solving problems; we’re empowering creators. Our team is committed to transforming your challenges into opportunities for growth and innovation in elearning.”
Isobel Petty Head of Customer Support
Find everything in our Help Center
Explore resources, find answers, and get tips every Tuesday.
It’s all here to keep you ahead in your elearning journey.
Meet your elearning support team
Isobel Petty
Head of Support
Jake Farrow
Senior Customer Support Executive
Leo Kirby
Customer Support Executive
Andrew Adams
Customer Onboarding Specialist