Elucidat FAQs

Get answers to some common questions asked about Elucidat.
Can’t find what you’re looking for? Get in touch.

Outcomes and Impact

Who are Elucidat’s clients?

Elucidat is used by hundreds of organizations around the world, from Tesco, the UK’s largest retailer, to SAI Global, a leader in Compliance and Risk Training. Take a look at our Customer Stories or contact us if you’d like to speak to someone about how we can help you scale production of people-centered learning.

Can I read independent reviews of Elucidat?

Of course! Take a look at our latest reviews on Elearning Industry, G2Crowd and Capterra


Elucidat reviews on eLearning Industry

Read Elucidat reviews on G2

Are there examples of elearning created in Elucidat?

Yes! Take a look around our showcase of elearning examples. Looking for something specific? Just ask.

We’ve doubled the amount of people making elearning whilst reducing costs by 50%.

- Sam Taylor, Digital Learning Manager at Tesco

The Platform

How is Elucidat different to other authoring tools?

We’re truly people-centered. Unlike other tools which focus on the author only, we care about the learning experience for your learners, so we pride ourselves on a platform with quality baked-in to help you achieve people-centered learning. We care so much about the impact we have, that we even have a live learner counter on our office wall!

Beyond the ability to create high-quality, engaging elearning content easily, with Elucidat you get measurable outcomes: smarter workflows to scale up content production more efficiently, a collaborative approach to authoring with a platform designed for large teams, actively involved in the product development and unparalleled support and coaching from a team whose sole focus is client success. Request a demo to find out more.

Is Elucidat easy to use?

We are rated 5* for ease of use on Capterra. As with any technology, there is a learning period while you get familiar with the tools. We cater for a wide variety of skills sets. Elucidat is a truly collaborative platform and with our unique granular user permissions, you can have complete control over the functionality your users have access to, giving you the ability to cater to all skillsets. We also offer a range of services to help you get up to even more quickly and achieve your goals.

Why use a cloud-based authoring platform?

Cloud-based authoring allows teams to create content and review collaboratively online, always working on the latest version. You can manage and launch updates and multiple variations of content far quicker than with desktop tools. And, of course, you will always have the latest software updates and features with Elucidat.

How does Elucidat facilitate collaboration?

Elucidat allows users to work together, simultaneously, on content. You can invite reviewers and SMEs to add comments directly to content within the platform, speeding up the production and review process. Elucidat is perfect for larger teams, so our top plans come with high allowances of users to allow for collaboration at scale. We do not provide a per seat model like other authoring tools, we provide an allowance of seats so teams can work together.

Is Elucidat a Learning Management System (LMS)?

Elucidat is not an LMS. However, we do have clients who have used the combination of Elucidat’s URL release and our xAPI driven analytics to eliminate the need for an LMS. To find out more, speak to us.

Is Elucidat’s authoring tool SCORM compliant?

Yes, courses created in Elucidat are fully SCORM compliant. Our SCORM for LMS release mode also allows you to use our re-release feature, which means you can push updates straight into your LMS rather than uploading a new SCORM file. Elucidat supports both SCORM 1.2 and SCORM 2004.

Is Elucidat xAPI compliant?

Yes, Elucidat is xAPI (Tin Can) compliant. This feature allows you to send data to your LRS from Elucidat.

Does Elucidat support translation into multiple languages, including right to left?

Yes! You can translate your content into multiple languages from a Master Course in Elucidat, including right to left languages. This process is super fast and allows you to manage updates easily and track course analytics globally. Read more on translations in Elucidat.

Can I author in other languages?

The Elucidat platform is currently available in English, French, Brazilian Portuguese, Spanish, Mandarin, Italian, German, Norwegian and Japanese. Want to author in a different language? Get in touch to see if we’re already working on it!

Elucidat solves far more problems than we had initially thought that we would use it for.

- Alex Barley, Senior University Experience Designer at nCino

Security, Privacy and Accessibility

What are Elucidat’s authoring accessibility standards?

We believe that learning should be accessible to the widest possible audience – it’s one of our people-centered pillars. Although a lot of accessibility comes down to the authoring choices made, we are committed to making it as easy as possible for our users to achieve accessible elearning.


Elucidat supports Section 508 in the US and the Equality Act in the UK. Released courses can be used with JAWS screen reader, Window Eyes and OS X Voiceover. 

How secure is the Elucidat platform?

At Elucidat, the safeguarding of your data is at the forefront of everything we do. We have robust processes and practices in place to ensure data, server, application, network, physical and access security in everything we do.

Elucidat has invested in the most up-to-date security infrastructure to give our clients peace of mind. We use industry-leading ISO and SOC certified hosting providers that offer the most reliable infrastructure around. User access is secure to the highest standard. Elucidat also supports single sign-on (SSO) for that extra level of confidence.

You can find more details here.

Does Elucidat’s platform meet GDPR regulations?

Yes. At Elucidat, we’ve always been extremely diligent about looking after the personal data of those who entrust us with it.

To ensure ongoing compliance with GDPR we continually enhance our data protection practices, strengthening our accountability and establishing processes to allow individuals to exercise their rights as data subjects.

You can find more information on our public compliance pages here. These provide transparency about how, why and where we process data.

The ease of authoring, functionality and interactions made working at the scale we needed much quicker and easier.

- Jason Edwards, Global Digital Learning and Development Partner a Kingfisher plc

Getting started with Elucidat

How much does Elucidat cost?

Elucidat’s product plans are based on how many users and elearning projects you have. As you grow, plans include features that will help you produce and manage elearning at scale. Elucidat is perfect for large organizations and large teams and our product plans are designed to allow for production at scale.

Request pricing here.

What constitutes a learner?

We count a learner as an identified individual. A learner may be identified by either your LMS or a different method.

So, a learner may return to Elucidat and take many courses over a certain period on many devices, but they’ll only count as one learner.

What coaching and support does Elucidat offer?

Our support team is on hand via live-chat and email to answer questions. We have extremely high rates of customer satisfaction – 98% of users rate themselves ‘satisfied’ or ‘very satisfied’ with our responses.

You can also find step-by-step guides and videos in our support center.

You can access coaching and design services to take your learning to the next level, whether you’re a total beginner or seasoned learning designer. Find out more about our Professional Services.

And if you have any special support needs, just get in touch.

Can the Elucidat team create content for me?

No – but we do have extensive services to help your team create people-centered elearning. They extend from helping you design prototypes based on your needs to supporting you with learner-ready reviews. Learn more here.

So while we have coaching and design services, we are not a content creation agency. We can, however, recommend some brilliant agencies and freelancers who are experienced with working in Elucidat.