Customer training

Your chance to join our Free Learning Program!

Face-to-face training as we know it is on hold. As a result, many L&D teams are making the shift to online learning. We’ve been doing some thinking about what we can do to be most helpful to support our customers and the wider community during this transition. We are super excited to announce we are […]

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How to launch impactful elearning faster [On-Demand Webinar]

In this rapidly evolving landscape, it’s important to be able to update information as quickly as possible and help your people make the best decisions. Luckily, our recent update is here to help. You can now create and edit courses faster than ever! Recently we ran a customer exclusive webinar to present the new update […]

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How to implement a successful customer training program

Providing customer training around your products or services is a fantastic way to differentiate yourself from competitors. It also boosts customer engagement and enables them to gain more value from you: win, win. But if you’re serious about providing useful training that’s as professional as the rest of your customer-facing services, you must approach it […]

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How to win at gamification in elearning, every time!

Gamification; gamified learning; serious games. Whatever term you prefer, games and elearning have something of a chequered history! Once the thing everyone was talking about, then something most people were only talking about (and not really doing), and more recently a bit of an abandoned bandwagon. But gamification in learning is absolutely something you should […]

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5 examples of useful customer training

It’s important to differentiate your training from your competitors’ to maintain a competitive edge and to provide a good value-added service to your customers. Here are some ways to do this while also providing your customers with a superior learning experience: Employ quality designs to make your online training standout and look more professional Use […]

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Customer training: Hubspot vs Zendesk vs Xero

Customer training is on the rise. We look at three customer training programs and explain why we like each of them. Which one do you like the best? Hubspot Academy: Customer training that helps people understand Hubspot and Inbound marketing HubSpot Academy offers certification, documentation, and training programs to help people understand how HubSpot and […]

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How to deliver online training to customers (4 best practices)

There are a number of ways you can deliver online training to customers. Some are more effective than others. In this article, Steve Penfold outlines four best practices that can improve the way you deliver high quality training online. 4 best practice tips for delivering online training to customers When you provide online training as […]

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