Customer training

Subject Matter Experts (SMEs) are essential to L&D’s success. From understanding the context to developing the content, they shape your learning solutions. But their role doesn’t have to end there. With skill gaps and training needs on the rise, many L&D teams are looking for new approaches to meet demand. We spoke to L&D leaders […]

You think you’ve created a great corporate elearning course – but can you be sure? Quality reviews are a crucial step of any successful elearning development process. They’re the best way to confirm your course is truly meeting your project goals, creating ROI and providing an engaging, on-brand learning experience. Read on to discover our […]

Providing customer training around your products or services is a fantastic way to differentiate yourself from competitors. It also boosts customer engagement and enables them to gain more value from you: win, win. But if you’re serious about providing useful training that’s as professional as the rest of your customer-facing services, you must approach it […]

Getting an agency to build your elearning offers a number of benefits – but is it really the best choice in the long term? Elucidat’s Professional Services team offer a different kind of solution – one that will not only help you to deliver high quality, people-centered elearning, but also empower you to grow your […]

Looking to create high-quality elearning, super fast? Utilize a wider range of authors and colleagues with Learning Accelerator. Choose from a suite of templated designs, apply your brand and drop your content into a ready-made structure – all with learning design advice to guide you along the way. So, how do you get started? Read […]

In this recording, we take a closer look at Elucidat’s most powerful tool ever for managing your team. Watch the launch event below to understand how Advanced User Management gives you the flexibility and security you need to work at scale; hosted by Chief Product Officer, Simon Greany and Product Manager Ian Booth.    What’s […]

From planning to releasing, this guide is designed to ensure your first Elucidat project is off to a flying start. It’s packed full of exclusive tips, tricks and resources from our learning experts – as well as the wider industry. So let’s get going!   Planning Planning is inarguably the most important part of the […]

We all wish we had more hours in the day; and right now for L&D teams this has never been more true! On top of the usual online training requirements, there’s a lot of content needing to be moved online and future-proofed. In the webinar below Georgie Cooke, Learning Design Consultant, shows how Elucidat’s latest […]

Face-to-face training as we know it is on hold. As a result, many L&D teams are making the shift to online learning. We’ve been doing some thinking about what we can do to be most helpful to support our customers and the wider community during this transition. We are super excited to announce we are […]

In this rapidly evolving landscape, it’s important to be able to update information as quickly as possible and help your people make the best decisions. Luckily, our recent update is here to help. You can now create and edit courses faster than ever! Recently we ran a customer exclusive webinar to present the new update […]

Gamification; gamified learning; serious games. Whatever term you prefer, games and elearning have something of a chequered history! Once the thing everyone was talking about, then something most people were only talking about (and not really doing), and more recently a bit of an abandoned bandwagon. But gamification in learning is absolutely something you should […]

How do you meet the needs of a large, diverse audience? And, how do you know if the learning experiences you’re offering are actually doing the trick? In a recent webinar, Reese Andrews looked at how to deliver personalized learning experiences to thousands of learners while keeping things simple and easy to manage. We’ve shared […]

It’s important to differentiate your training from your competitors’ to maintain a competitive edge and to provide a good value-added service to your customers. Here are some ways to do this while also providing your customers with a superior learning experience: Employ quality designs to make your online training standout and look more professional Use […]

Customer training is on the rise. We look at three customer training programs and explain why we like each of them. Which one do you like the best? Hubspot Academy: Customer training that helps people understand Hubspot and Inbound marketing HubSpot Academy offers certification, documentation, and training programs to help people understand how HubSpot and […]

There are a number of ways you can deliver online training to customers. Some are more effective than others. In this article, Steve Penfold outlines four best practices that can improve the way you deliver high quality training online. 4 best practice tips for delivering online training to customers When you provide online training as […]