Customer training

3 smart ways customers check the quality of their elearning materials

You think you’ve created a great corporate elearning course – but can you be sure? Quality reviews are a crucial step of any successful elearning development process. They’re the best way to confirm your course is truly meeting your project goals, creating ROI and providing an engaging, on-brand learning experience. Read on to discover our […]

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Customer Training Programs: The Complete Guide

Providing customer training around your products or services is a fantastic way to differentiate yourself from competitors. It also boosts customer engagement and enables them to gain more value from you: win, win. But if you’re serious about providing useful training that’s as professional as the rest of your customer-facing services, you must approach it […]

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Back to Basics: How to produce your first course in Elucidat

From planning to releasing, this guide is designed to ensure your first Elucidat project is off to a flying start. It’s packed full of exclusive tips, tricks and resources from our learning experts – as well as the wider industry. So let’s get going!   Planning Planning is inarguably the most important part of the […]

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5 examples of useful customer training

It’s important to differentiate your training from your competitors’ to maintain a competitive edge and to provide a good value-added service to your customers. Here are some ways to do this while also providing your customers with a superior learning experience: Employ quality designs to make your online training standout and look more professional Use […]

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Customer training: Hubspot vs Zendesk vs Xero

Customer training is on the rise. We look at three customer training programs and explain why we like each of them. Which one do you like the best? Hubspot Academy: Customer training that helps people understand Hubspot and Inbound marketing HubSpot Academy offers certification, documentation, and training programs to help people understand how HubSpot and […]

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How to deliver online training to customers (4 best practices)

There are a number of ways you can deliver online training to customers. Some are more effective than others. In this article, Steve Penfold outlines four best practices that can improve the way you deliver high quality training online. 4 best practice tips for delivering online training to customers When you provide online training as […]

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