The words “compliance training” often draw a collective groan, but it doesn’t have to be boring and ineffectual! Read on for online compliance training examples that are engaging and make a difference.
Too many compliance courses are designed with the main goal of ticking a box to say the business has trained its employees. But this totally misses the point: compliance breaches have huge consequences (for individuals and businesses) so your training really has to hit home. The real goal is to change behaviors and help your employees make the right choices.
Take a look at these compliance elearning examples that get it right.
1. A test-first approach to compliance training
Businesses often need to demonstrate compliance annually. But making employees sit through the same online training courses year after year is what gives compliance training a bad rep. This example shows a different approach.
Why it works:
- A “test-out” approach means nobody spends time on training they don’t need – saving time and money!
- The quiz uses a range of Elucidat question types and scenario-style questions to keep things interesting and relevant
- Testing first means users only see learning content that they actually need, and that content is kept short and focused
- From the outset, the demo is user-centric; the landing page says “protect yourself against cyber attacks”, highlighting the individual (not business) need for it
2. Social features to encourage behavior change
It’s easy to think of compliance training as just being about ticking the box to meet legal requirements. But the consequences of breaches are real and significant, so compliance training programmes really do matter and behavior change has to be the goal. This example shows how.
Why it works:
- It gets the user on-side early by acknowledging that they might not see why data protection actually matters to them personally
- Five scenarios demonstrate how easy it is to make simple, everyday mistakes that could be in breach of data protection law
- The user judges each situation then sees how others judged it; data protection breaches aren’t always black and white so social polling works better than Right/Wrong feedback
- The scenarios make nice use of Likert scales for user input and data visualization to show how other people judged each situation
- Feedback is kept simple, concise and clear, with a case study to make it impactful and memorable but then optional links out for more information elsewhere
- Everything circles back to a focus on the user (reflection questions after feedback, for example) so without being heavy-handed it really highlights personal responsibility
- The summary lets the user select aspects of data protection that are most relevant to them, and focuses on practical tips rather than legal jargon or scare tactics
- A downloadable job aid is included at the end for ongoing performance support
3. Web-based responsive design for engaging compliance content
A fresh take on things means that this demo on social media in the workplace doesn’t even really feel like compliance training content.
Why it works:
- Visually it takes its cues from social media sites themselves – the design echoes the subject matter
- It’s a great example of responsive design so people can access the content on the go from any device
- Despite being almost entirely text-based, it combines a range of page and interaction types to engage and challenge the user
- Case studies bring the subject to life and highlight the very real consequences for individuals as well as businesses of inappropriate use of social media
- Concise but realistic scenarios mean it’s engaging, easy to apply to real life, and a safe place to test out different choices and behaviors
- It’s intuitive, flexible and easy to work through in digestible chunks
4.Role-selectors and branching for personalized content
Often compliance training takes the approach of throwing the whole rulebook at everybody. This example about parental leave shows how easy it is to tailor the content to different user groups, and what a difference that makes.
Why it works:
- A simple role selector means HR professionals get all the training they need, whereas other employees only see what they need to know and do
- It keeps the branching sensibly simple: in this case, HR or not-HR is sufficient, rather than tailored paths for multiple job roles
- This approach means you can create one course on a hefty policy or procedure, but let different groups access different subsets – a big user impact without content duplication
- A dynamic menu makes the branching feel seamless as, in this example, there’s no need for the user to be aware of alternative routes through the content
- The whole demo is focused on real-life application of the content, both in terms of level of detail needed and in the decisions and tasks replicated in the simple, practical quiz
Those were just a few examples of how you can meet compliance requirements or tackle policies and procedures in a way that engages users. Visit our Designers Cut video for more tips on design choices to make your compliance elearning engaging.
Inspired by these compliance training examples and want to improve your own elearning course? Ask us for a free trial of Elucidat and see what you can do.
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